Remove the alias by selecting the remove icon, and then select Save and Close. On the Active users page, choose the user. Sign in with your Office 365 admin account. You must have admin permissions in Office 365 to do this. When Ina replies to the message, her primary email address will appear as the sender, not an alias from a user For example, let's say a message is sent to and it arrives in Ina's inbox.
My guess is that it is Office Home & Student. Im not sure what the entry that simply reads 'Office' actually means. In that case, you can safely uninstall it. When the user replies, the From address will be her primary email alias. In your list of programs, I see 'Office 2016 Professional Plus' which appears to be the version for which you do not have a license. All mail sent to and will go to Sally's Inbox. The user now has a primary address and an alias.
Wait 24 hours for the new aliases to populate throughout Office 365. To add another domain name to the list, see Adding additional domains to Office 365. Now launch any Office app and let the replacement user (User B) log inįor completeness, here is a reference for the Office Software Protection Platform script ( ospp.vbs) used above.Note: The email alias must end with a domain from the drop-down list. This should undo "Belongs to" from the previous user (User A) Now run (as admin): cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /unpkey:XXXXX Note the last 5 digits of the Key displayed - call them XXXXX Run (as admin) on the client: cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /dstatus Therefore, I found the following method (as suggested by user 'MASQ' in this thread on Experts Exchange) worked: However, since Alice was unlicensed, the Office 365 portal did not show any installations which could be deactivated. After scouring Google, I've managed to solve this in the following way -Īs correctly states in their answer, the previous activation needs to be deactivated in order to change the 'Belongs to' field displayed in the software.
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